Avoid Common Mistakes

Questions for Dr. Stern

About Your Urgent Care Center

85. I attended the UCAOA confrence last month. In one of your lectures you had mentioned that several states are regulating the type of signage and names the facilities can use. I was wondering if you have additional information on this issue that I can share with my leadership teams as we are expanding in the near future. Thank you in advance.

Thanks for dropping us a note.

The issue that I think you are referring to is the issue of using the words “urgent” or “emergent” in signage, name, marketing materials, or signage.  Several states (IL, DE, and MD) have banned the term “urgent care,” except for use by emergency departments.

I hope this helps.

Remember: PV is not about the software, we’re about your success.

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David Stern, MD, CPC
CEO, Practice Velocity
Partner, Physicians Immediate Care
Board Member, Urgent Care      Association of America

Dr. Stern helped design the patent-pending Practice Velocity template (PiVoT) that is now used in over 240 urgent care centers. He is board certified in internal medicine and served as Chief Resident in Internal Medicine at Pennsylvania State University. Dr. Stern received his medical degree from Jefferson Medical College of Thomas Jefferson University after completing undergraduate studies at Houghton College in Houghton, NY. Dr. Stern serves on the Board of Directors of the Urgent Care Association of America (UCAOA). A Certified Professional Coder, Dr. Stern writes articles and presents at numerous national and regional conferences on topics, including medical charting, emr, medical coding and medical practice management. With additional partners of John Koehler, MD (CEO) and Terry Buzzard, MD (Regional Medical Director), they operate the urgent care consulting firm of National Med Network and the ten clinics (in Illinois and Oklahoma) of Physicians Immediate Care.

 

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